Privacy Policy

Last updated: June 18, 2026

This Privacy Policy describes how QuirkyCrates (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit quirkycrates.com, purchase our products, contact us, or otherwise use our services.

Personal Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order information, including products purchased, order number, payment status, shipping details, returns, and refunds.
• Payment information, which is processed securely by Shopify and payment providers. We generally do not directly store complete payment card details.
• Account information, if you create or use a customer account.
• Customer service information, including messages, product photographs, videos, and other information you submit.
• Device and usage information, such as your IP address, browser, device type, cookie identifiers, pages viewed, and interactions with our website.
• Marketing information, including your marketing preferences and interactions with advertisements or promotional emails.

How We Collect Information

We may collect information:

• Directly from you when you place an order, contact us, submit a form, or create an account.
• Automatically through cookies and similar technologies.
• From Shopify and services connected to our store.
• From payment providers, shipping carriers, advertising partners, analytics providers, and fraud-prevention services.

How We Use Your Information

We use personal information to:

• Process payments and fulfill orders.
• Arrange shipping, delivery, returns, exchanges, and refunds.
• Communicate with you about your order or customer service request.
• Operate, maintain, and improve our website and services.
• Personalize your shopping experience.
• Send marketing communications where permitted by law.
• Provide advertising and measure marketing performance.
• Detect fraud, abuse, security incidents, and unauthorized transactions.
• Comply with legal, tax, accounting, and regulatory obligations.
• Establish, exercise, or defend legal claims.

Legal Bases for Processing

Where applicable under European Economic Area, United Kingdom, or similar data protection laws, we process personal information based on:

• Performance of a contract, such as processing and delivering your order.
• Consent, such as for certain cookies or marketing communications.
• Legitimate interests, such as improving our services, preventing fraud, and protecting our business.
• Compliance with legal obligations, including tax, accounting, and consumer protection requirements.

You may withdraw your consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand website usage, prevent fraud, and provide or measure advertising.

Where required by law, non-essential cookies will only be used with your consent. You can manage available cookie choices through our website’s privacy or cookie settings. Blocking certain cookies may affect how some website features operate.

How We Share Personal Information

We may share personal information with:

• Shopify, which hosts and operates our online store.
• Payment providers, including PayPal, Klarna, Shop Pay, Apple Pay, Google Pay, and card-payment providers.
• Shipping carriers, warehouses, and fulfillment providers that process and deliver orders.
• Customer service, fraud prevention, security, and technology providers.
• Analytics, marketing, and advertising partners.
• Professional advisers, such as accountants, insurers, consultants, and legal advisers.
• Government authorities or other parties where disclosure is required by law or necessary to protect legal rights.
• Business transaction participants in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

These parties may process information according to their own privacy policies or under contractual instructions from us.

Targeted Advertising and Sharing

We do not sell personal information in exchange for money.

However, sharing information with advertising or marketing partners may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain U.S. state privacy laws.

Depending on where you live, you may opt out through our Your Privacy Choices page. Where required by law, we also recognize applicable Global Privacy Control (GPC) signals for the browser and device used to visit our website.

Sensitive Personal Information

We do not intentionally collect sensitive personal information unless it is necessary to provide our services, prevent fraud, comply with the law, or you voluntarily provide it.

We do not use sensitive personal information to infer characteristics about you unless permitted by applicable law.

International Data Transfers

Your personal information may be processed in countries outside your country of residence, including countries that may have different data protection laws.

Where required, we and our service providers use recognized safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services and maintain our relationship with you.
• Complete transactions, returns, refunds, and customer service requests.
• Meet legal, tax, accounting, and regulatory requirements.
• Prevent fraud and maintain security.
• Resolve disputes and enforce agreements.

Retention periods vary depending on the type of information and applicable legal requirements. When information is no longer required, we will delete or anonymize it where reasonably possible.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Receive a portable copy of certain information.
• Restrict or object to certain processing.
• Withdraw consent.
• Opt out of targeted advertising or certain sales or sharing of information.
• Appeal a decision concerning a privacy request where applicable.
• Lodge a complaint with your local data protection authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

Even if you unsubscribe from marketing, we may still send necessary communications concerning your orders, account, transactions, or customer service requests.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. We do not control these third parties and are not responsible for their privacy practices.

Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

The revised version will be posted on this page with an updated “Last updated” date.

Contact Us

To exercise your privacy rights or ask questions about this Privacy Policy, contact us at:

Email: support@quirkycrates.com

We will review and respond to requests in accordance with applicable data protection laws.